We'd love to hear from you
Questions about the platform, feedback on a prediction, or help with your account — reach out and a real person will get back to you.
The quickest ways
How to reach us
Email
General questions, feedback and support. We aim to reply within a couple of business days.
In the app
Feedback tool
Signed in? Send feedback straight from the app — it reaches us with the context of what you were looking at.
Accounts
Login & billing
Trouble signing in or with your plan? Email us and include your account username — never your password.
Cancelling
Stop your subscription
You can cancel yourself any time from your account — you keep access until the end of the period you have paid for. If you would rather we did it, email us and we will, no questions and no retention call.
Support
Need to talk to someone about gambling?
18+ only. Gamble responsibly — never bet more than you can afford to lose. Free and confidential support is available any time: 1800 858 858, Gambling Help Online, or self-exclude at BetStop.